Universal Hotels, owned and operated by the Kospetas family, is the proud owner of eight successfully operating venues in Sydney.  The group has been operating in the Sydney hotel market since 1998 and the Kospetas family exceeds 40 years’ experience in hospitality.  The family has established a respected name that is synonymous with excellence in food, beverage, service and entertainment.

Our philosophy and way of doing business is enshrined in our values.  These values are lived daily across every level of our organisation.  They are:

Humility - Universal Hotels comes from humble beginnings. No one at Universal Hotels is too senior or too important to work hard and get their hands dirty. 

Respect - We respect each other, our customers, our communities and our venues. The level of respect we have for each other is the same – whether a cleaner or the CEO. We also see the diversity of our people as a strength and respect each other despite our differing backgrounds and personalities. 

Unity - Universal Hotels is a family business and that’s important to us. We show this by working together as a team to get the job done.

“Universal Hotels is a family run company, when you join our company you become part of our family”